You are a small business or growing team.
Most Indiana Cloud customers have fewer than 40 users and do not have a dedicated internal IT employee.
Local Technology Support for Indiana Small Businesses
A local technology partner for small businesses.
Indiana Cloud helps small businesses and growing teams choose, purchase, implement, and manage RingCentral, 8x8, business internet, Microsoft 365, Wi-Fi, and related technology. You work directly with a local advisor who learns your business, helps manage your providers, and stays involved after the sale.
Is This You?
Small businesses should not have to manage complicated technology alone.
Indiana Cloud is designed for companies that need technology guidance and ownership but are not ready to hire a full internal IT department.
Nobody really owns the phone system.
Call routing, voicemail, employee changes, phones, and vendor tickets are handled by whoever happens to have time.
Vendor support is frustrating.
You spend too much time in support queues explaining the same issue to people who do not understand your company.
You are unsure what to buy.
Phone, internet, Microsoft 365, Wi-Fi, licensing, and contract options are difficult to compare without experienced guidance.
You need one trusted contact.
You would rather call one person who understands your setup than determine which vendor owns each problem.
You want support after the sale.
You do not want to be handed a login and left alone once your order or installation is complete.
What I Take Off Your Plate
One local advisor to help manage the technology your company relies on.
The value is not simply purchasing a service. It is having someone help select it, set it up, administer it, and coordinate the vendors behind it.
RingCentral and 8x8
Purchase and manage cloud communications with personal local guidance before and after implementation.
- Platform and license selection
- Account and user administration
- Desk phones and headsets
- Vendor tickets and escalation
- Renewal and billing guidance
Phone-System Administration
Keep your business phone system updated as employees, departments, schedules, and workflows change.
- Employee additions and removals
- Extensions and phone setup
- Auto attendants and call queues
- Business hours and holiday schedules
- Voicemail and call routing
Number Porting and Changes
Coordinate phone-number transfers, temporary routing, activation, testing, and provider communication.
- Port-planning assistance
- Required documentation
- Provider coordination
- Cutover and testing support
- Post-port troubleshooting
Business Internet
Compare providers, connection types, bandwidth, contracts, installation timelines, and backup options.
- Provider availability review
- Primary internet circuits
- Backup internet solutions
- Contract and quote review
- Outage escalation guidance
Microsoft 365
Select and manage Microsoft licensing without paying for products and features your users do not need.
- License comparisons
- New subscriptions and renewals
- User-license changes
- Security add-ons
- Subscription reviews
Wi-Fi and Networking
Get practical guidance for dependable wired and wireless networking in offices and remote-work environments.
- Cisco Meraki
- Aruba networking
- eero Wi-Fi
- Firewalls and switches
- Wireless access points
Billing and Contract Review
Understand what you are paying for and identify unnecessary services, licensing overlap, or renewal concerns.
- Bill and invoice reviews
- License-count reviews
- Contract-term evaluation
- Renewal planning
- Vendor comparisons
Everyday Technology Advice
Have a trusted person to call when you are unsure how a technology decision will affect your business.
- Vendor recommendations
- Technology planning
- Hardware guidance
- Cloud-service decisions
- Project coordination
Vendor Relationship Ownership
Spend less time determining who to contact and explaining the same issue to several different providers.
- One primary technology contact
- Vendor-ticket coordination
- Escalation assistance
- Account documentation
- Implementation follow-through
Purchase Through Indiana Cloud
Get established technology platforms with personal local support.
Indiana Cloud offers cloud communications, business internet, Microsoft 365, networking, and related services through AppDirect and other provider relationships.
When you purchase through Indiana Cloud, you receive help determining what to buy, coordinating the order, planning implementation, working with the provider, and managing the service after it goes live.
Request a Recommendation
Needs assessment before the sale
Platform and license recommendations
Quote and ordering coordination
Implementation planning
Local provider advocacy
Renewal and billing guidance
Continued involvement after the sale
Indiana Cloud may receive compensation from technology providers
when customers purchase services through us. Recommendations are
based on customer requirements, platform fit, support needs, and
long-term value. Included reseller assistance and separately billed
administrative, consulting, or project services will be identified
before work begins.
Flexible Support Options
Choose how much of the technology relationship you want me to own.
Support can range from occasional guidance to ongoing administration across communications, internet, Microsoft 365, networking, and technology vendors.
Advisory
Local Technology Advisor
For businesses that mainly need a trusted person to call and help evaluate technology decisions.
- Periodic technology guidance
- Vendor and bill review
- Platform and license recommendations
- Purchasing assistance
- Project-based support when needed
Communications
Managed Communications
For businesses that want someone to help own their phone, internet, and communications-provider relationships.
- Everything in Local Technology Advisor
- User additions and removals
- Call routing and voicemail changes
- Phone configuration
- Vendor tickets and escalation
- Internet and service coordination
Broader Support
Small Business Technology Partner
For businesses that need broader help coordinating the technology used throughout the company.
- Everything in Managed Communications
- Microsoft 365 oversight
- Wi-Fi and networking guidance
- Hardware recommendations
- Technology planning
- Coordination with outside vendors
RingCentral and 8x8
The platform matters, but the ongoing support matters too.
RingCentral and 8x8 both offer capable cloud communications. The right choice depends on your users, call flow, locations, reporting needs, integrations, budget, and support expectations.
RingCentral
RingCentral may be a good fit for organizations that need cloud calling, mobile and desktop applications, auto attendants, call queues, messaging, meetings, reporting, and multi-location administration.
8x8
8x8 may be a good fit for organizations evaluating cloud communications, business calling, contact-center options, analytics, collaboration, and international capabilities.
Before the sale:
Review users, phones, call flow, locations, features,
integrations, and licensing.
During implementation:
Coordinate ordering, devices, number porting, call routing,
testing, and provider communication.
After launch:
Help manage employee changes, phones, extensions, voicemail,
schedules, and support issues.
When there is a problem:
Provide a local contact who knows your account and can
work with the vendor on your behalf.
Already have RingCentral or 8x8?
Indiana Cloud may also be able to help with administration, cleanup, employee changes, call-flow improvements, billing review, licensing questions, or vendor escalation.
The best long-term support model is generally available when the service is purchased and maintained through Indiana Cloud, but existing environments can still be reviewed.
Request an Account Review
Supporting Technology
Phones are often only one part of the problem.
Small businesses often need help coordinating several connected services. Indiana Cloud can bring those conversations together without requiring you to manage several unrelated salespeople and support teams.
Broader cybersecurity, compliance, hardware procurement, and technology consulting services are available through Dingledy IT Consulting Services.
Related services
Business internet
Backup internet
Microsoft 365
Cisco Meraki
Aruba networking
eero Wi-Fi
Business computers
VoIP phones
Security licensing
Vendor management
Work Directly With Matt
Personal local support from someone who learns how your business works.
Indiana Cloud is led by Matt Dingledy, an Indiana technology professional with more than 25 years of IT experience and more than 15 years of healthcare IT leadership.
Matt started Dingledy Consulting LLC in 2011. His goal is to give small businesses the type of responsive, experienced technology guidance that is often reserved for much larger organizations.
Customers do not need hundreds of employees to receive thoughtful support. Smaller organizations are the focus, not an afterthought.
The Indiana Cloud difference
You work directly with Matt.
Your configuration is documented and remembered.
Advice is based on your company’s actual needs.
Support continues after the original purchase.
Your business does not need to be large to matter.
25+ Years in IT
15+ Years in Healthcare IT Leadership
Consulting Since 2011
Indiana-Based
Small-Business Focus
Local Vendor Advocacy
Common Questions
Questions about purchasing and managing small-business technology.
Common questions from Indiana businesses looking for a more personal alternative to buying and managing services alone.
What types of businesses do you support?
Indiana Cloud primarily works with small businesses and growing teams, typically with fewer than 40 users, especially companies without dedicated internal IT staff.
Why should I purchase RingCentral or 8x8 through Indiana Cloud?
You receive access to an established cloud communications platform along with local guidance from someone who helps select the licenses, plan implementation, administer the system, coordinate with the provider, and remain involved after the sale.
Can you manage my phone system after it is installed?
Yes. Ongoing administration can include employee additions and removals, extensions, phones, auto attendants, queues, voicemail, business hours, holiday schedules, vendor tickets, and escalation support.
Can you help with an account I already have?
Existing RingCentral, 8x8, internet, Microsoft 365, or networking environments can be reviewed. Available assistance may depend on the provider, account permissions, and the type of work required.
Is support included with every purchase?
Basic purchasing and provider-coordination assistance may be included with qualifying services purchased through Indiana Cloud. Ongoing administration, consulting, implementation, and project work may require a separate support agreement or fee.
Do I work directly with Matt?
Yes. Indiana Cloud is intentionally built around direct, personal support. Customers work with Matt Dingledy rather than being treated as a small account in a large support queue.
Ready for a technology partner who actually knows your business?
Tell me about your company, the services you use today, and which part of the technology relationship you would like help managing.
Talk With Matt Dingledy
Start with a practical conversation about your business, current providers, and where you need help.
Email:
matt@dingledy.com
Based in Indianapolis and serving small businesses
throughout Indiana
Email Matt
Indiana Cloud may receive compensation from participating
technology providers when customers purchase services through us.
Recommendations are based on customer requirements, platform fit,
support needs, and long-term value. RingCentral, 8x8, Microsoft,
Cisco Meraki, Aruba, eero, and AppDirect are trademarks of their
respective owners.
Indiana Cloud Communications
Personal technology and communications support for Indiana small businesses and growing teams. Purchase established cloud services with a local advisor who stays involved after the sale.